An Optical Network Terminal (ONT) at your home changes the incoming light pulses into standard electrical signals that your router and devices can understand. We use Adtran ONT’s as part of our network. It sits at the absolute edge (the endpoint) of your provider’s fiber network, usually attached to an inside wall, in a garage, or on the outside of a building. It does require AC power to operate. An Ethernet cable connects the ONT directly to your Wi-Fi router, distributing the internet throughout your space. This is different than a modem since a modem converts the signal from copper cables.
ONT’s are very simple to troubleshoot. Just check the lights on it. On our ONT’s you should see three green lights: Power, Optical and Data.
-No light on Power means PGE has turned off power or the outlet the ONT is plugged into has an issue, basically the ONT is not getting power. Once power is restored the internet should be back on.
-No light on the Optical means no light is making it to the ONT. Check that the fiber is plugged into it. If it is and there is no light than it is a bigger issue, most likely a break in the cable. Please call our office at this point (408) 683-4533.
-No light on the Data usually means that there is nothing plugged into the port or that your router is turned off, maybe a bad patch cable from the ONT to the router.